Melissa Aronson
About Melissa Aronson
Melissa Aronson serves as the NA Manager of Strategic Operations in Customer Success at Contentsquare, where she has worked since 2021. With over five years of management experience in the SaaS and retail sectors, she has held various roles in customer success and marketing across notable companies.
Current Role at Contentsquare
Melissa Aronson currently serves as the NA Manager of Strategic Operations in Customer Success at Contentsquare. She has held this position since 2021, contributing to the scaling and growth of the Customer Success organization. Her focus is on driving internal growth and enhancing customer engagement strategies within the North American market.
Previous Experience at Contentsquare
Melissa Aronson has a notable history with Contentsquare, where she worked in various capacities from 2018 to 2021. She began as a Customer Success Manager, advancing to Lead Customer Success Manager in 2019, and later served as Manager of Enterprise Customer Success for the North America - East region. Her roles involved managing customer relationships and ensuring successful implementation of Contentsquare's solutions.
Career Background in Marketing and Customer Success
Melissa has extensive experience in marketing and customer success across several prominent companies. She worked at Macy's as Manager of Marketing Strategy, focusing on sitewide initiatives and specific projects like My Stylist & Weddings. Additionally, she held positions at Saks Fifth Avenue and Gilt.com, where she developed her skills in digital marketing and customer engagement.
Education and Skills
Melissa Aronson earned a Bachelor of Arts degree in Journalism and Strategic Communication from the University of Wisconsin-Madison. She possesses strong skills in analytics and omnichannel marketing, which she has applied throughout her career in the SaaS and retail sectors. Her educational background supports her expertise in strategic communication and marketing.
Mentorship and Community Involvement
Melissa actively mentors young professionals, showcasing her commitment to professional development and community involvement. This dedication reflects her belief in fostering growth and sharing knowledge within the industry, contributing to the development of future leaders in customer success and marketing.