Michaël Emica

Michaël Emica

Customer Success Manager @ Contentsquare

About Michaël Emica

Michaël Emica is a Customer Success Manager at Contentsquare, with a background in Sales and Marketing and extensive experience in business operations and data management across various companies in France.

Current Role at Contentsquare

Michaël Emica serves as a Customer Success Manager at Contentsquare, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring the successful adoption of Contentsquare's solutions. His responsibilities include collaborating with clients to identify their needs and providing tailored support to maximize the value of the company's offerings. He operates from Paris, Île-de-France, France.

Professional Experience in Sales and Marketing

Michaël Emica has extensive experience in sales and marketing roles. He worked at Solocal as a Sales Operations Manager from 2014 to 2018, where he optimized key account sales teams' portfolios and processes in a B2B environment. He also held various positions at Meetic, including Senior BI Manager and Head of Data Culture, from 2018 to 2020, and Business Operations from 2020 to 2022. His background includes a role as a Trade Marketing Assistant at Canon France from 2007 to 2009.

Educational Background in Marketing and Economics

Michaël Emica studied at IAE Lille, where he earned a Bachelor of Economy with a focus on Sales and Marketing from 2004 to 2006. He furthered his education at OMNES Education, obtaining a Master's degree in Marketing Strategy from 2006 to 2008. His academic background provides a strong foundation for his career in customer success and business development.

Entrepreneurial Experience in Product Launch Optimization

Michaël Emica created and led a start-up dedicated to optimizing product launches across various industries, including food and beverages, beauty care, and technology. This venture allowed him to apply his expertise in data-driven strategies to enhance market entry processes and improve product performance.

Passion for Business Development Strategies

Michaël Emica is passionate about business development strategies, particularly in areas such as international expansion, competition strategy, and client diversification. He is enthusiastic about problem-solving and aims to equip teams with the necessary tools and processes to drive company growth.

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