Michael Espey
About Michael Espey
Michael Espey is a Strategic Customer Success Manager in the financial services sector, currently employed at Contentsquare in London since 2022. He has a diverse background in customer success, marketing, and talent acquisition, with previous roles at Intuition, InSight Marketing & Brand Services, and Duff & Phelps.
Current Role at Contentsquare
Michael Espey serves as a Strategic Customer Success Manager in the Financial Services sector at Contentsquare. He has held this position since 2022, contributing to the company's efforts in enhancing customer satisfaction and success in London, England. His role involves working closely with clients to ensure they derive maximum value from Contentsquare's offerings.
Previous Experience at Intuition
Prior to his current role, Michael Espey worked at Intuition from 2020 to 2022. He began as a Customer Success Manager, where he focused on client relationships and satisfaction. He also held positions as a Business & Management Associate and Client Liaison Executive during his tenure at Intuition, gaining extensive experience in customer engagement and management.
Educational Background
Michael Espey studied at University College Dublin, where he earned a Bachelor of Commerce International with a focus on Chinese from 2015 to 2019. He also participated in exchange programs at Renmin University of China and Zhejiang University in 2018 and 2017, respectively, where he studied Chinese Language and International Business.
Early Career and Internships
Michael Espey's early career includes various roles in marketing and talent acquisition. He worked as a Talent Acquisition Intern at InSight Marketing & Brand Services for three months in 2017. Additionally, he completed an internship as an M&A Intern at Duff & Phelps in 2018 for two months, gaining insights into mergers and acquisitions.
Brand Ambassador Roles
Throughout his career, Michael Espey has held multiple positions as a Brand Ambassador. He worked at CMS Marketing and TITAN Experience from 2014 to 2017, where he promoted brands and engaged with customers. These experiences helped him develop skills in marketing and customer interaction.