Michael Hunt
About Michael Hunt
Michael Hunt serves as the Director of Enterprise Customer Success at Contentsquare, where he has worked since 2022. With a background in enterprise sales and customer success across several leading technology companies, he has developed a strong expertise in account management and client retention.
Current Role at Contentsquare
Michael Hunt serves as the Director of Enterprise Customer Success at Contentsquare, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and retention for enterprise clients. His responsibilities include leading initiatives that drive account renewal and retention efforts, ensuring that clients receive optimal value from Contentsquare's offerings. His experience in customer success management positions him to effectively address the needs of top-level executives.
Previous Experience in Customer Success
Before joining Contentsquare, Michael Hunt held several key roles in customer success across various organizations. He worked as a Senior Manager of Enterprise Customer Success at Contentsquare from 2020 to 2022. Prior to that, he served as a Senior Manager at UserTesting from 2017 to 2020, where he contributed to enhancing customer growth strategies. His background includes significant experience in managing enterprise sales pipelines and fostering client relationships.
Sales Experience at Major Tech Companies
Michael Hunt has extensive experience in sales roles at prominent technology companies. He worked as an Account Executive at Salesforce.com from 2006 to 2011, where he developed skills in enterprise sales. His career also includes positions at Oracle as an Enterprise Account Executive from 2013 to 2015, and at IBM as an Enterprise Account Executive following the Watchfire acquisition from 2001 to 2002. These roles have equipped him with a strong foundation in sales strategies and client engagement.
Educational Background
Michael Hunt studied at East Carolina University, where he earned a Bachelor of Science degree in Communications. This educational background has contributed to his effective communication skills and ability to engage with clients and stakeholders at various levels within organizations.
Proven Track Record in Client Retention
Michael Hunt has a proven track record in leading executive teams to deliver effective account renewal and retention efforts. His focus on maintaining relationships and client retention has been a hallmark of his career. He demonstrates excellence in understanding the needs of top-level executives and setting priorities that align with team success, which has been critical in his roles across different organizations.