Ruth Kenrick
About Ruth Kenrick
Ruth Kenrick is a Customer Experience Operations Project Specialist at Contentsquare, where she manages the Loyalty Program and conducts strategic analyses to improve customer experience. She has previously held roles at TD Securities and the Office of Public Works, and she graduated with honors from Global Business and French programs at Dublin City University and NEOMA Business School.
Current Role at Contentsquare
Ruth Kenrick serves as a Customer Experience Operations Project Specialist at Contentsquare, a position she has held since 2022. In this role, she manages and scales the Contentsquare Loyalty Program, contributing to the Customer Marketing team. Her responsibilities include conducting in-depth analyses to drive improvements in customer experience and creating global email and reward campaigns designed to enhance customer engagement.
Previous Experience at Contentsquare
Prior to her current role, Ruth worked as a Customer Experience Operations Intern at Contentsquare for six months in 2022. During this internship, she gained valuable experience in customer experience operations, which has informed her current responsibilities. Her time at Contentsquare has allowed her to develop skills in managing customer loyalty initiatives and executing marketing strategies.
Internship Experience at TD Securities
Ruth completed a two-month internship as a Summer Operations Intern at TD Securities in 2021. This experience took place in Dublin and provided her with insights into the operations of a financial services firm. The internship contributed to her understanding of operational processes within a corporate environment.
Educational Background
Ruth graduated on the Dean's List from Dublin City University, where she studied Global Business with a focus on French from 2018 to 2022. She also attended NEOMA Business School, completing a program in International Business from 2020 to 2022. Her academic achievements reflect her commitment to her studies and her proficiency in international business practices.
Early Career as a Tour Guide
In 2019, Ruth worked as a Tour Guide for the Office of Public Works in Kilkenny, County Kilkenny, Ireland. This role lasted for three months and allowed her to develop communication and customer service skills in a public-facing position, enhancing her ability to engage with diverse audiences.