Sharleen Solere
About Sharleen Solere
Sharleen Solere is a Senior Solution Expert at Contentsquare, specializing in strategic accounts, and has been part of the Customer Success Team since 2018. She has a background in digital project management and e-commerce, with a Master's degree from IPAG.
Work at Contentsquare
Sharleen Solere has been a part of Contentsquare since 2018, initially serving as a Customer Enablement Manager within the Customer Success Team for six years. In 2021, she transitioned to the role of Senior Solution Expert for Strategic Accounts, where she has worked for three years. In her current position, she collaborates closely with the product team to prioritize customer needs throughout the product cycle. Additionally, she acts as a field expert, providing insights and feedback to enhance the product offerings.
Education and Expertise
Sharleen Solere holds a Master 2 (M2) degree from IPAG, which she completed between 2013 and 2018. She also studied at Universidad Rey Juan Carlos, where she achieved a 3ème année de Master 2 in Administration et gestion des affaires in 2016. Earlier, she completed her Baccalauréat with Mention bien at lycée François-Joseph Talma from 2010 to 2013. Her educational background equips her with a strong foundation in business administration and management.
Background
Before joining Contentsquare, Sharleen Solere gained experience in various roles. She worked at Darty as a sales advisor intern for two months in 2013 and later held the position of Chargée de projet digital at iDGARAGES.com from 2016 to 2018. Additionally, she completed a two-month internship as an E-commerce manager at BOBINE in 2015. These roles contributed to her expertise in customer engagement and digital project management.
Client Support and Training
In her role at Contentsquare, Sharleen Solere guides clients in maximizing the value of the company's tools. She provides training and support to ensure clients can effectively utilize Contentsquare's offerings. Her focus on customer enablement plays a crucial role in enhancing client satisfaction and success with the platform.