Andrew Serber
About Andrew Serber
Andrew Serber is an Enterprise Customer Success Manager with a background in customer success and technical support. He has worked at Continu since 2022 and previously held positions at Litmus, Barracuda Networks, and CallidusCloud.
Work at Continu
Andrew Serber has been serving as an Enterprise Customer Success Manager at Continu since 2022. In this role, he focuses on ensuring customer satisfaction and success by managing enterprise accounts. His responsibilities include developing strategies to enhance customer engagement and retention, as well as facilitating communication between customers and the Continu team.
Previous Experience at Litmus
Before joining Continu, Andrew worked at Litmus as an Account Manager from 2019 to 2022. During his three years in this position, he was responsible for managing client relationships and driving account growth. His role involved collaborating with clients to understand their needs and delivering solutions that aligned with their goals.
Career at CallidusCloud
Andrew served as a Customer Success Manager at CallidusCloud from 2014 to 2019. Over the course of five years, he focused on enhancing customer satisfaction and ensuring successful product adoption. His role required him to work closely with clients to address their concerns and optimize their use of CallidusCloud's offerings.
Background at Barracuda Networks
Andrew began his career at Barracuda Networks, where he worked as a Technical Support Representative from 2009 to 2011. In this role, he provided technical assistance and support to customers, helping them resolve issues related to Barracuda's products and services.
Education at San Jose State University
Andrew studied at San Jose State University from 2004 to 2009, where he earned a Bachelor of Science (B.S.) degree in Business. His education provided him with foundational knowledge in business principles, which he has applied throughout his career in customer success and account management.