Matthew Isaman
About Matthew Isaman
Matthew Isaman is a Customer Solutions Engineer at Continu, where he has worked since 2022. He has a background in communication and extensive experience in client interactions, having previously held roles at Paylocity and Xenios, LLC.
Work at Continu
Matthew Isaman has been employed at Continu as a Customer Solutions Engineer since 2022. In this role, he focuses on creating, sharing, and measuring learning solutions, bringing over 1.5 years of experience in this area. He utilizes tools such as Salesforce to streamline processes and enhance performance. His approach emphasizes maintaining a human connection in professional interactions, which he believes is essential for effective client engagement.
Previous Experience at Paylocity
Before joining Continu, Matthew worked at Paylocity as a Technical Implementation Manager from 2015 to 2022. During his seven years at Paylocity, he was responsible for overseeing technical implementations, ensuring that client needs were met effectively. His experience in this role contributed to his skills in client interaction and project management.
Background in Client Success at Xenios, LLC
Matthew served as the Client Success Director at Xenios, LLC from 2008 to 2015. In this position, he focused on client relationships and success strategies, further developing his expertise in maintaining effective communication with clients. His experience in this role laid the foundation for his later work in customer solutions.
Education and Expertise
Matthew studied at the S.I. Newhouse School of Public Communications at Syracuse University from 2000 to 2002, where he earned a Bachelor’s degree. His educational background in communication supports his professional focus on enhancing client interactions and delivering effective learning solutions.