Priyanshu Dubey
About Priyanshu Dubey
Priyanshu Dubey is a Peoplesoft Administrator with a decade of experience at ContinuServe in Bengaluru, India. He specializes in project migration, troubleshooting, and providing 24/7 support for PeopleSoft environments.
Work at ContinuServe
Priyanshu Dubey has been employed at ContinuServe as a Peoplesoft Administrator since 2014. In this role, he is responsible for the 24/7 support and maintenance of both Production and Non-Production PeopleSoft environments. His duties include managing shifts, resolving tickets, and addressing customer issues independently within designated time frames. He actively participates in project migrations, specifically focusing on SQR and COBOL migrations using Application Designer. Priyanshu also coordinates with the development team to review and deliver release packages and scripts, ensuring the smooth operation of the systems.
Education and Expertise
Priyanshu Dubey earned a Bachelor of Engineering (B.E.) in Computer Science from Bhabha Engineering Research Institute, located in Bhopal, India. His studies spanned from 2008 to 2012. This educational background has equipped him with the necessary skills and knowledge to excel in his role as a Peoplesoft Administrator, where he applies his technical expertise to manage and support PeopleSoft environments effectively.
Background
Before joining ContinuServe, Priyanshu Dubey worked as a Software Developer at CMC LTD for a period of six months in 2014. His experience in software development provided him with a foundational understanding of technical processes, which he has built upon in his current role. Priyanshu is based in the Bengaluru Area of India, where he has developed his career in the field of information technology.
Technical Responsibilities
In his role as a Peoplesoft Administrator, Priyanshu Dubey is tasked with troubleshooting issues related to the Application Server, Process Scheduler, and Web Server. He performs refresh activities, including pre and post-refresh and restore activities, to ensure system integrity. Additionally, he proactively monitors all servers and addresses problems to prevent defects. Priyanshu also applies TAX updates to HR environments using Change Assistance, demonstrating his commitment to maintaining up-to-date systems.
Knowledge Transfer and Team Collaboration
Priyanshu Dubey conducts regular knowledge transfer sessions to share information on known problems and fixes with his team. This initiative fosters collaboration and enhances the team's overall efficiency in addressing issues. His ability to communicate effectively and share insights contributes to a more knowledgeable and capable team, ultimately improving the support provided to users.