Annie Landa Rosen
About Annie Landa Rosen
Annie Landa Rosen is a Documentation Manager at ControlUp, where she has worked since 2020. She has extensive experience in technical writing and documentation, having previously held positions at Hewlett Packard Enterprise and Wix.com.
Work at ControlUp
Annie Landa Rosen has served as the Documentation Manager at ControlUp since 2020. In this role, she has developed a new documentation platform and established processes to enhance the user experience. She is responsible for writing all in-app help and guidance tours for the ControlUp application. Additionally, she manages a team of writers within the Customer Experience team, collaborating closely with support, customer success management, and training teams to ensure that documentation aligns with customer needs.
Previous Experience at Hewlett Packard Enterprise
Before joining ControlUp, Annie worked at Hewlett Packard Enterprise from 2002 to 2017 as a Technical, Content, and UX Writing Manager. During her 15 years at the company, she contributed to various documentation initiatives, focusing on technical writing and user experience. Her extensive experience in this role provided her with a solid foundation in creating effective documentation for complex products.
Experience at Wix.com
Annie served as a Senior Technical Editor and Content Manager at Wix.com from 2017 to 2020. During her three years in this position, she was responsible for overseeing content quality and ensuring that technical documentation met the needs of users. Her role involved close collaboration with various teams to enhance the overall user experience on the platform.
Background in Marketing Communication and Technical Writing
Annie began her career as a Marketing Communication and Technical Writer at MaxBill, where she worked from 2000 to 2002. This early experience in technical writing laid the groundwork for her future roles in documentation and content management. Her background in marketing communication also contributed to her understanding of how to effectively convey complex information to diverse audiences.
Education and Expertise
Annie studied at Queens College, where she gained foundational knowledge that supports her career in technical writing and documentation management. Her expertise encompasses technical writing, content management, and user experience design, which she applies in her current role at ControlUp and throughout her professional journey.