Eugenia Schipelliti
About Eugenia Schipelliti
Eugenia Schipelliti is the Global Manager of Customer Success at ControlUp, where she has worked since 2022. She has held various roles in customer success and management across multiple companies, including Cavirin Systems, Inc. and MassMutual Financial Group, and has a background in sociology and psychology.
Current Role at ControlUp
Eugenia Schipelliti serves as the Global Manager of Customer Success at ControlUp, a position she has held since 2022. In this role, she is responsible for overseeing customer success strategies and ensuring that clients receive optimal value from the company's solutions. Her leadership in this capacity focuses on enhancing customer satisfaction and fostering long-term relationships.
Previous Experience at ControlUp
Prior to her current role, Eugenia Schipelliti worked at ControlUp in various capacities. She was the Customer Success Team Manager for the Americas from 2021 to 2022, where she managed customer success initiatives in the region. Additionally, she served as a Strategic Customer Success Manager from 2019 to 2021, focusing on strategic accounts and customer engagement.
Career Background
Eugenia Schipelliti has a diverse career background, having worked in several organizations prior to her tenure at ControlUp. She held multiple positions at Cavirin Systems, Inc., including Channel Manager, Director of Customer Success, and Strategic Account Manager. Her earlier roles included working as an Alumni Affairs Associate at Northern Essex Community College and as an Administrative and Sales Assistant at MassMutual Financial Group.
Education and Qualifications
Eugenia Schipelliti studied at Keene State College, where she earned a Bachelor's degree in Sociology. She also attended Northern Essex Community College, obtaining two Associate's degrees in Psychology and Theatre. Her educational background supports her roles in customer success and management.
Podcast and Online Presence
Eugenia Schipelliti hosts a podcast titled 'The Upload with ControlUp,' where she interviews industry leaders, customers, and technology experts. She is also active on Twitter under the handle @OhEugenius, where she engages with the tech community and shares insights related to her field.