Maggie Kostiew
About Maggie Kostiew
Maggie Kostiew is a Professional Services Engineer at ControlUp, where she has worked since 2020. She has a diverse background in IT and project management, with previous roles at various companies including Consolidated Communications and GS Associates, Inc.
Work at ControlUp
Maggie Kostiew has been employed at ControlUp as a Professional Services Engineer since 2020. In this role, she provides specialized services for a select group of customers in the U.S. territories, focusing on the On-Premises portion of ControlUp's software. She utilizes Zoom to interact with customers for troubleshooting, software upgrades, and custom report creation. Her responsibilities include balancing work between *nix and Windows environments, which enhances her skills in machine data for Virtual Networks (VDI and RDSH).
Previous Employment History
Prior to her current position, Maggie Kostiew worked at Consolidated Communications in various roles, including System Analyst and Documentarian from 2018 to 2020, and Software Engineer from 2019 to 2020. She also held positions at FairPoint Communications as an IT Technical Writer and at Zwicker & Associates, P.C. as an Accounts Receivable Specialist and Project Coordinator. Her earlier experience includes working as an Executive Assistant and Project Manager at GS Associates, Inc., and as an Administrative Assistant at Windham Professionals.
Education and Expertise
Maggie Kostiew studied at Northern Essex Community College, where she achieved an Associate’s Degree from 2014 to 2017. She then attended the University of Massachusetts Lowell, earning a Bachelor's degree from 2017 to 2018. Maggie is expanding her expertise in PowerShell and JavaScript as part of her professional development. She engages in building and testing queries, scripts, and code in a lab environment to ensure high-quality outcomes.
Technical Skills and Development
Maggie Kostiew balances work between *nix and Windows environments, which enhances her skills in machine data for Virtual Desktop Infrastructure (VDI) and Remote Desktop Session Host (RDSH). She is actively expanding her technical skills in PowerShell and JavaScript, focusing on improving her capabilities in software development and troubleshooting. Her role involves building and testing queries and scripts, ensuring that the solutions provided meet high-quality standards.