Tripp Kuehnis
About Tripp Kuehnis
Tripp Kuehnis serves as the Director of US Customer Support at ControlUp, a position he has held since 2023. With a diverse background in IT and business development, he has worked in various roles across multiple industries, including healthcare and technology.
Current Role at ControlUp
Tripp Kuehnis serves as the Director of US Customer Support at ControlUp, a position he has held since 2023. In this role, he oversees customer support operations across the United States, focusing on enhancing user satisfaction and support efficiency. His remote work setup allows him to manage teams and support customers effectively from various locations.
Previous Experience in IT Support
Before his current position, Kuehnis worked at ControlUp in several roles, including Senior Support Engineer and US Global Support Team Lead. His tenure at ControlUp from 2021 to 2023 involved leading support initiatives and improving service delivery. Prior to that, he was a Senior Engineer in End User Computing at Presidio from 2019 to 2021, where he contributed to technical support and solutions.
Background in Business Development
Kuehnis has extensive experience in business development, having held positions such as Director of Business Development at GNT Solutions and Vails Family Practice. His work in these roles involved strategic planning and execution to drive growth and improve service offerings. He also owned and managed businesses in Bali, Indonesia, focusing on hospitality and customer service.
Education and Expertise
Tripp Kuehnis earned a Bachelor of Science degree in Managerial Economics from the University of California, Davis, from 1992 to 1996. His educational background supports his expertise in IT architecture and virtualization strategies, aimed at enhancing productivity through customized collaboration tools. He is knowledgeable in compliance within IT solutions across various industries.
Diverse Industry Experience
Kuehnis has worked across multiple industries, including healthcare, financial services, legal, travel, and tourism. This diverse experience allows him to apply his skills in various contexts, adapting IT solutions to meet specific industry needs. His background in both domestic and international compliance further enhances his ability to navigate complex regulatory environments.