William Messick
About William Messick
William Messick serves as the Director of Customer Success and Professional Services at ControlUp, where he has worked since 2023. He has extensive experience in professional services, having held various leadership roles at Dell and Quest Software over a career spanning more than two decades.
Work at ControlUp
William Messick has been with ControlUp since 2021, where he serves as the Global Director of Professional Services. In this role, he oversees the professional services team and ensures the delivery of high-quality services to clients. Additionally, he has held the position of Director of Customer Success & Professional Services since 2023, further enhancing the company's customer engagement strategies. Prior to these roles, he worked as the Manager of Customer Success at ControlUp starting in 2018, contributing to the development of customer success initiatives.
Previous Experience at Dell
Before joining ControlUp, William Messick worked at Dell from 2012 to 2016 as the Director of Professional Services & PMO. During his tenure in the Orange County, California area, he was responsible for leading professional services and project management operations, focusing on delivering effective solutions to clients.
Experience at Quest Software
William Messick's career at Quest Software spanned from 1999 to 2017. He initially served as the Director of Professional Services for 13 years, where he managed service delivery and client relationships. He later transitioned to the role of Director of Professional Services Operations for one year, overseeing operational aspects of professional services in Aliso Viejo, California.
Career Overview
William Messick has extensive experience in customer success and professional services across various technology companies. His career includes significant roles in leadership and management, emphasizing client engagement and service delivery. His professional journey reflects a commitment to enhancing customer experiences and operational efficiency in the technology sector.