Yair Ziv
About Yair Ziv
Yair Ziv is a Senior Escalation Engineer at ControlUp, specializing in programming languages and virtualization technologies. He has a background in Computer and Information Systems Security and has previously worked in roles focused on global support and quality assurance.
Current Role at ControlUp
Yair Ziv currently serves as a Senior Escalation Engineer at ControlUp, a position he has held since 2019. He is based in Rishon LeZion, Central Israel. In this role, he is responsible for addressing complex technical issues and providing high-level support to customers. His experience in this position has allowed him to develop strong relationships with clients, ensuring their needs are met effectively.
Previous Experience at ControlUp
Prior to his current role, Yair Ziv worked at ControlUp as a Global Support Engineer from 2018 to 2019. During this time, he gained valuable experience in customer support and technical troubleshooting, contributing to the company's commitment to delivering quality service. His work in this capacity laid the foundation for his advancement to Senior Escalation Engineer.
Education and Training
Yair Ziv studied at the Technion - Israel Institute of Technology, where he focused on Computer and Information Systems Security/Information Assurance from 2016 to 2017. He further enhanced his skills by completing a Full Stack .NET Core program with Angular and C# at John Bryce from 2020 to 2021. This educational background supports his technical expertise in programming and security.
Technical Skills and Expertise
Yair Ziv possesses a diverse skill set in programming languages and frameworks, including Junior C#, SQL, Linux, and Angular. He has expertise in virtualization technologies such as VMware and Citrix, which are critical in his role as a Senior Escalation Engineer. His technical knowledge enables him to address a wide range of issues effectively.
Commitment to Professional Development
Yair Ziv is known for his commitment to continuous learning and skill improvement. He actively seeks opportunities to enhance his knowledge and expertise in the field. His ability to multitask while maintaining attention to detail contributes to his effectiveness in providing exceptional service to customers.