Alex Barroso
About Alex Barroso
Alex Barroso serves as the Senior Director of the Managed Service Desk.
Alex Barroso Professional Title
Alex Barroso holds the title of Senior Director, Managed Service Desk. In this role, Alex oversees the operations and strategy of the service desk, ensuring efficient management and client satisfaction. This senior leadership position involves coordinating multiple teams and implementing best practices to optimize service delivery.
Managed Service Desk Leadership
As Senior Director, Managed Service Desk, Alex Barroso is responsible for leading the managed service desk operations. The role encompasses developing strategic plans, managing service desk teams, and enhancing operational efficiency. Alex's leadership ensures the service desk meets its productivity and quality benchmarks, contributing to overall business goals.