Erica Dale
About Erica Dale
Erica Dale is a Senior Client Executive at Converge Technology Solutions Corp. and has worked as a Senior Account Manager at Newcomp for 26 years, specializing in analytics and business intelligence tools.
Work at Converge
Erica Dale serves as a Senior Client Executive at Converge Technology Solutions Corp. She has held this position since 1998, contributing to the company's focus on providing analytics solutions. In her role, she emphasizes building long-term, trusted relationships with clients by leveraging her expertise in various analytics and business intelligence tools. Her work is characterized by a hybrid approach, allowing her to effectively engage with clients across the Greater Toronto Area.
Current Role at Newcomp
In addition to her role at Converge, Erica Dale has been a Senior Account Manager at Newcomp for 26 years. Her tenure at Newcomp, which began in 1998, has allowed her to develop a deep understanding of analytics and business intelligence. This dual role enhances her ability to provide comprehensive solutions to clients, drawing on her extensive experience in the field.
Education and Expertise
Erica Dale studied at the University of Toronto, where she gained foundational knowledge that supports her career in analytics and business intelligence. She possesses expertise in a variety of analytics tools, including TM1/Planning Analytics, Adaptive Insights, Vena, Cognos Disclosure Management, Cognos Analytics, Tableau, and PowerBI. Additionally, she is skilled in data warehousing technologies such as Netezza, SQL, and Oracle.
Technical Skills and Specializations
Erica Dale specializes in analytics and business intelligence tools, with a strong focus on ETL processes using IBM DataStage and Alteryx. Her technical skills extend to information management tools like InfoSphere and Microsoft technologies. This diverse skill set enables her to address a wide range of business challenges through technology-driven solutions.
Professional Focus
Erica Dale is dedicated to solving everyday business problems through technology. Her professional focus is on nurturing long-term relationships with clients, ensuring that their analytics needs are met with tailored solutions. This commitment to client success is a key aspect of her approach in both her roles at Converge and Newcomp.