Rafael De La Peña
About Rafael De La Peña
Rafael De La Peña serves as the Infrastructure Operations Center Team Lead at Converge Technology Solutions Corp. in Puebla, Mexico, a position he has held since 2021, and has extensive experience in network engineering and customer support.
Work at Converge Technology Solutions Corp.
Rafael De La Peña has been serving as the Infrastructure Operations Center Team Lead at Converge Technology Solutions Corp. since 2021. In this role, he oversees the operations of the infrastructure team, ensuring efficient management and support of IT services. His tenure at Converge spans three years, during which he has contributed to the company's operational excellence in Puebla, Mexico.
Previous Employment Experience
Before joining Converge, Rafael worked as a Network Engineer at Syntax from 2019 to 2021. His career also includes a significant role as a Sr. Network Engineer at T-Systems from 2010 to 2017, where he gained extensive experience in network management. Earlier in his career, he held positions as a Customer Support Engineer II at Getronics and as a Jr. Network Engineer at Softtek, further building his technical expertise.
Education and Qualifications
Rafael De La Peña studied at the Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM) from 2000 to 2005, earning a degree that laid the foundation for his career in network engineering. He further enhanced his qualifications by obtaining a diploma from Högskolan i Halmstad in Sweden, where he studied from 2005 to 2006.
Background in Network Engineering
Rafael has a robust background in network engineering, with over a decade of experience in various roles. His positions have included responsibilities ranging from junior to senior levels, allowing him to develop a comprehensive skill set in network operations and customer support. His career trajectory reflects a commitment to advancing his knowledge and expertise in the field.