Timothy Carmichael

Service Desk Analyst @ Converge

About Timothy Carmichael

Timothy Carmichael is a Service Desk Analyst currently employed at Converge Technology Solutions Corp. in Houston, Texas, with a diverse background in customer support and sales management.

Current Role at Converge Technology Solutions Corp.

Timothy Carmichael currently serves as a Service Desk Analyst at Converge Technology Solutions Corp. He has been in this position since 2024, contributing to the company's operations in Houston, Texas. His role involves providing technical support and assistance to users, ensuring efficient service delivery and problem resolution.

Previous Experience at Harbor Freight Tools

Timothy Carmichael worked at Harbor Freight Tools in various capacities. He served as a Sales Supervisor from 2018 to 2019 and then as a Sales Manager from 2019 to 2021. During his tenure, he was based in Lakewood, Colorado, where he focused on sales management and team leadership.

Experience at WESTAF and Pomeroy

Before joining Converge, Timothy held the position of Customer Support Coordinator at WESTAF from 2021 to 2023 in Denver, Colorado. He also worked as a Regional Service Technician at Pomeroy from 2023 to 2024, where he provided technical support across the United States.

Educational Background at University of Tennessee

Timothy Carmichael studied Fine/Studio Arts at the University of Tennessee, Knoxville, from 2010 to 2015. His education in this field provided him with a foundation in creative arts, which complements his professional experiences.

Role at Red Rock Recovery Centers

Timothy worked as a House Manager at Red Rock Recovery Centers for five months in 2017 to 2018. In this role, he was responsible for overseeing operations and supporting individuals in recovery.

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