Tina Kincaid
About Tina Kincaid
Tina Kincaid serves as the Director of Sales Operations for the Western Region at Converge Technology Solutions Corp., a position she has held since 2019. Her extensive career includes roles at IBM Global Services, Corus360, Sun Microsystems, and STA, where she developed skills in sales support, operations management, and client advocacy.
Current Role at Converge Technology Solutions Corp.
Tina Kincaid serves as the Director of Sales Operations for the Western Region at Converge Technology Solutions Corp. She has held this position since 2019. In this role, she is responsible for overseeing sales operations, ensuring that the sales team operates efficiently and effectively. Her leadership contributes to the strategic direction and operational success of the organization in the Western Region.
Previous Experience at IBM Global Services
Tina Kincaid worked at IBM Global Services as a Senior Helpdesk Analyst and Trainer from 2003 to 2006. During her three years in this role, she provided technical support and training to staff, enhancing their ability to utilize IBM's services. This experience laid the foundation for her future roles in operations and sales support.
Operations Management at Corus360
From 2013 to 2019, Tina Kincaid held the position of Operations Manager at Corus360. Over her six years there, she managed various operational aspects of the business, focusing on improving processes and driving efficiency. Her role involved coordinating between departments to ensure smooth operations and effective service delivery.
Sales Support Management at Sun Microsystems
Tina Kincaid worked at Sun Microsystems as a Sales Support Manager from 1997 to 2001. In this four-year role, she supported the sales team by managing sales processes and providing necessary resources. Her contributions helped streamline sales operations and improve customer engagement.
Client Advocacy at STA
Tina Kincaid served as a Client Advocate at STA from 2006 to 2013. Over her seven years in this role, she focused on client relations, ensuring that customer needs were met and advocating for their interests within the organization. This experience enhanced her understanding of client dynamics and operational needs.