Justin Larson
About Justin Larson
Justin Larson is the Service Desk Team Leader at Kilo.
Justin Larson Service Desk Team Leader
Justin Larson currently holds the position of Service Desk Team Leader at Kilo. In this role, he oversees a team responsible for providing technical support and resolving IT issues. His responsibilities likely include managing service desk operations, mentoring team members, and ensuring customer satisfaction through effective service delivery. By leading the team, he helps maintain high standards for issue resolution and service performance.
Justin Larson Kilo Job Responsibilities
As the Service Desk Team Leader at Kilo, Justin Larson is responsible for overseeing the day-to-day activities of the service desk team. His duties may include monitoring team performance, ensuring compliance with service level agreements, and implementing best practices for incident and request management. He likely handles escalations and ensures that the team is equipped to handle various technical issues, contributing to a smooth and efficient service desk operation.