Michelle Ainscow

Michelle Ainscow

Site Training Manager @ Convergys Intelligent Contact

About Michelle Ainscow

Michelle Ainscow serves as the Site Training Manager at Concentrix, where she has worked since March 2019, managing training and quality departments for a regulated banking client.

Work at Concentrix

Michelle Ainscow serves as the Training and Quality Manager at Concentrix, a position she has held since March 2019. In this role, she manages the training and quality departments, focusing on a regulated banking client. Her responsibilities include ensuring that training programs meet compliance standards and that quality assurance processes are effectively implemented.

Previous Experience at Convergys Intelligent Contact

Prior to her current role, Michelle Ainscow worked at Convergys Intelligent Contact as a Site Training Manager. Her tenure at Convergys was brief, lasting for a period in 1970. During this time, she contributed to the training initiatives within the organization.

Education and Expertise

While specific details regarding Michelle Ainscow's educational background are not provided, her current role as Training and Quality Manager indicates a strong foundation in training methodologies and quality assurance practices. Her expertise is particularly relevant to the banking sector, where regulatory compliance is critical.

Background

Michelle Ainscow has a background in training and quality management, with a focus on the banking industry. She has accumulated significant experience in managing training programs and quality assurance processes, particularly in regulated environments. Her career trajectory reflects a commitment to enhancing training effectiveness and maintaining high-quality standards.

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