Jordan Howard
About Jordan Howard
Jordan Howard serves as the Senior Director of Sales at ConverSight.ai, where he has focused on integrating conversational insights into sales strategies since 2022. With a background in business development and account sales, he has significantly contributed to enhancing customer service efficiency and decision-making processes.
Work at ConverSight
Jordan Howard has served as the Senior Director of Sales at ConverSight.ai since 2022. In this role, he has focused on integrating conversational insights and actions into sales strategies, enhancing the overall effectiveness of the sales team. Prior to his current position, he held the role of Director of Business Development and Partnership from 2020 to 2022, where he contributed to the company's growth and strategic partnerships. Additionally, he worked as a Sales Manager at ConverSight.ai from 2019 to 2020, overseeing sales operations in the Greater Chicago Area.
Previous Experience
Before joining ConverSight.ai, Jordan Howard worked at NewsBank as an Account Sales Representative from 2011 to 2019. During his eight years there, he developed strong relationships with clients and contributed to sales growth. He also worked as a Media Consultant at SuperMedia LLC from 2009 to 2011, where he gained valuable experience in media sales and client management. His diverse background in sales roles has equipped him with a comprehensive understanding of customer needs and market dynamics.
Customer Service Efficiency Contributions
At ConverSight.ai, Jordan Howard played a key role in enhancing customer service efficiency through the application of data-driven insights. His efforts have helped streamline processes and improve the overall customer experience. By leveraging analytics, he has contributed to the development of strategies that prioritize customer satisfaction and operational efficiency.
Pathways Development for Decision-Making
Jordan Howard has been involved in initiatives at ConverSight.ai that focus on developing pathways connecting people and technology. This work aims to improve decision-making processes within organizations. His contributions in this area reflect a commitment to fostering innovation and enhancing the integration of technology in business practices.