Ondina Da Costa
About Ondina Da Costa
Ondina Da Costa is a Senior Process Business Analyst with extensive experience in business process analysis across the insurance, finance, media, and publishing sectors. She has held various roles in prominent companies and possesses strong interpersonal skills, making her effective in stakeholder engagement.
Work at Convex Insurance
Ondina Da Costa has been employed at Convex Insurance as a Senior Process Business Analyst since 2022. In this role, she focuses on optimizing business processes and enhancing operational efficiency within the organization. Her responsibilities include analyzing workflows, identifying areas for improvement, and implementing solutions that align with the company's strategic objectives.
Previous Experience in Business Analysis
Prior to her current position, Ondina Da Costa worked as a Consultant Business Analyst at HX from 2020 to 2022 and at AXIS Capital from 2019 to 2020. She also held various roles including Project Analyst at Allianz Global Corporate & Specialty from 2008 to 2011, Senior Business Analyst at Barbican Insurance Group from 2016 to 2019, and Consultant Business Analyst at Enstar Group in 2022. Her diverse experience spans multiple sectors, including insurance and finance.
Education and Professional Qualifications
Ondina Da Costa studied at BCS, The Chartered Institute for IT, where she earned an Advanced Diploma in International Business Analysis in 2018 and an International Diploma in Business Analysis from 2015 to 2016. She is also a Chartered Insurer, having achieved the ACII designation from the Chartered Institute of Insurance, which she completed from 2008 to 2011. Additionally, she holds a Master's degree in Linguistics, Literature, and Translation from Universidade do Porto.
Expertise in Methodologies
Ondina Da Costa possesses expertise in both Waterfall and Agile methodologies, as well as ITIL practices. This knowledge allows her to effectively manage projects and adapt to various operational frameworks. Her strong interpersonal skills and cultural awareness facilitate discussions and negotiations with stakeholders across different regions.
Background in Linguistics and Translation
Ondina Da Costa has a background in linguistics and translation, having completed postgraduate studies in Terminology and Translation at Universidade do Porto from 2005 to 2006. She also worked as a Lexicographer at Porto Editora from 2005 to 2007 and served as a Film Lions Category Coordinator at Cannes Lions International Advertising Festival in 2008. This foundation in language and communication enhances her analytical capabilities.