Alex Sharpe

Alex Sharpe

Customer Success Manager @ Convoy

About Alex Sharpe

Alex Sharpe is a Customer Success Manager at Convoy Inc, where he has worked since 2021, focusing on enhancing supply chain operations. He has a background in logistics and supply chain management, having previously held roles at C.H. Robinson and PepsiCo.

Work at Convoy

Alex Sharpe has been serving as a Customer Success Manager at Convoy Inc since 2021. In this role, he focuses on enhancing client relationships and ensuring customer satisfaction. Based in Seattle, Washington, he contributes to building smarter supply chains by leveraging logistics expertise and technology. His responsibilities include helping clients manage logistics spending and improving operational efficiency through strategic risk and change management.

Previous Experience at C.H. Robinson

Prior to joining Convoy, Alex Sharpe worked at C.H. Robinson in various roles. He started as a Sales Executive from 2018 to 2019 in the Portland, Maine area. He then transitioned to a Senior Account Coordinator from 2019 to 2021 in Seattle, Washington. During his time there, he also held the position of Account Manager for five months in 2019. His experience at C.H. Robinson provided him with a strong foundation in supply chain management.

Experience at PepsiCo

Alex Sharpe worked at PepsiCo as a Pre Sell Account Manager from 2017 to 2018. His role involved managing accounts and facilitating sales processes. This position allowed him to gain valuable insights into the consumer goods sector and further develop his skills in account management and customer relations.

Education and Expertise

Alex Sharpe studied at Maine Maritime Academy, where he focused on Logistics and Supply Chain Management. He completed his degree in International Business and Logistics from 2013 to 2017. This educational background provided him with a strong foundation in logistics principles and supply chain operations, which he has applied throughout his career.

Background in Technology and Change Management

Before entering the logistics and supply chain industry, Alex Sharpe worked as a Computer Technician at Maine Maritime Academy from 2014 to 2017. This role contributed to his technical skills and understanding of technology's role in enhancing supply chain operations. He has a strong background in managing change to improve supply chain efficiency.

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