Andy Xu
About Andy Xu
Andy Xu is a Customer Success Manager at Convoy Inc, where he has worked since 2021 in Seattle, Washington. He specializes in managing strategic enterprise accounts in the retail and consumer packaged goods sectors.
Work at Convoy
Andy Xu has been serving as a Customer Success Manager at Convoy Inc since 2021. In this role, he focuses on managing strategic enterprise accounts within the retail and consumer packaged goods sectors. His responsibilities include capturing new volume for managed accounts and collaborating across functions to drive sales and manage pricing strategies. Prior to his current position, he worked as an Operations Specialist at Convoy from 2019 to 2021, where he gained valuable experience in operational processes. He also held the position of Account Coordinator on a contract basis through Insight Global in 2019.
Education and Expertise
Andy Xu holds a Bachelor of Business Administration (BBA) in International Business from Western Washington University, where he studied from 2016 to 2018. He also completed an Associate's degree at Bellevue College, focusing on Art/Art Studies, from 2013 to 2016. In addition, he studied Business/Commerce at National Chengchi University, where he participated in a study abroad program for 11 months in 2017. His educational background equips him with a solid foundation in business principles and international commerce.
Background
Andy Xu's professional journey began with his studies at Bellevue College, where he earned an Associate's degree. He then transitioned into the workforce, gaining experience as a Logistics Specialist at Frontier Supply Chain Solutions Inc. from 2018 to 2019. Following this role, he joined Convoy Inc, where he has developed his career over several years, moving through various positions that have enhanced his skills in customer success and operations.
Professional Experience
Before his current role as Customer Success Manager, Andy Xu worked in multiple capacities at Convoy Inc. He served as an Operations Specialist from 2019 to 2021, where he contributed to operational efficiencies. Additionally, he worked as an Account Coordinator on a contracted basis in 2019. His previous experience also includes a role as a Logistics Specialist at Frontier Supply Chain Solutions Inc. His diverse roles have provided him with a comprehensive understanding of customer success and logistics.