Bradley Swope
About Bradley Swope
Bradley Swope is a Customer Experience Specialist at Convoy Inc in Seattle, Washington, with a background in business administration and management. He previously held various roles, including President Pro Tempore at Rollins College and Shift Supervisor at First Cash Financial Services.
Work at Convoy
Bradley Swope has been employed at Convoy Inc as a Customer Experience Specialist since 2021. In this role, he focuses on enhancing customer satisfaction and streamlining service processes. His tenure at Convoy has allowed him to apply his skills in customer relations and operational management within the logistics sector.
Previous Experience at Rollins College
Before joining Convoy, Bradley Swope served as President Pro Tempore at Rollins College from 2019 to 2021. In this leadership position, he contributed to student governance and represented student interests in various administrative discussions. His experience at Rollins College provided him with valuable insights into organizational management and leadership.
Internship at Gallagher
In 2021, Bradley Swope completed a two-month internship as a GBS Sales Intern at Gallagher in Orlando, Florida. This role involved supporting sales operations and gaining exposure to the insurance and risk management industry. The internship contributed to his professional development and understanding of customer service dynamics.
Education and Qualifications
Bradley Swope studied at Valencia College, where he earned an Associate of Arts degree from 2017 to 2019. He furthered his education at Rollins College, obtaining a Bachelor of Arts in Business Administration, Management, and Operations from 2019 to 2021. His academic background equips him with foundational knowledge in business principles and management strategies.
Career Progression at First Cash Financial Services
Bradley Swope worked at First Cash Financial Services, Inc. in various roles from 2016 to 2020. He started as a Shift Supervisor and later served as an Assistant Store Manager. His experience in these positions involved overseeing store operations, managing staff, and ensuring customer satisfaction, contributing to his expertise in retail management.