Daniel Clodfelter
About Daniel Clodfelter
Daniel Clodfelter is an Operations Specialist at Convoy Inc, where he has worked since 2021. He holds a Bachelor's degree in Economics from Washington State University and has previous experience in management and fraud operations.
Work at Convoy
Daniel Clodfelter has served as an Operations Specialist at Convoy Inc since 2021. In this role, he has implemented new procedures that utilize data to address current operational issues and measure their success. He has collaborated with multiple teams to identify improvement opportunities and developed action plans to tackle these challenges. Additionally, he has maintained communication with carriers and shippers to ensure successful shipments. His efforts have also included developing and updating Standard Operating Procedures (SOPs) to enhance productivity and reduce errors in Customer Experience.
Education and Expertise
Daniel Clodfelter earned a Bachelor's degree in Economics from Washington State University, where he studied from 2013 to 2016. His educational background provides him with a solid foundation in economic principles, which he applies in his operations role. This academic experience complements his practical skills developed through various positions in the operations and management sectors.
Background
Before joining Convoy Inc, Daniel Clodfelter held several positions that contributed to his expertise in operations and management. He worked as a Store Manager at Pizza Perfection from 2013 to 2016, where he gained valuable experience in retail management. He then transitioned to FlightHub, where he held multiple roles, including Fraud Analyst, Fraud Operations Lead, and Fraud Operations Supervisor, from 2017 to 2020. Additionally, he worked as a Sales Representative at Dependable Construction Supply, Inc. from 2016 to 2017.
Professional Experience
Daniel Clodfelter's professional journey includes significant roles in operations and management. At FlightHub, he progressed through various positions, starting as a Fraud Analyst and advancing to Fraud Operations Lead and Supervisor. His responsibilities included overseeing fraud operations and developing strategies to mitigate risks. His experience at Dependable Construction Supply, Inc. as a Sales Representative further enhanced his skills in customer relations and sales processes.