Dianna Nguyen
About Dianna Nguyen
Dianna Nguyen is a Senior Quality and Compliance Specialist at Convoy Inc in Seattle, Washington, where she has worked since 2019. She has a background in claims and quality assurance, with previous roles at Turo and Progressive Insurance.
Work at Convoy
Dianna Nguyen has been employed at Convoy Inc since 2019, serving as a Senior Quality and Compliance Specialist. In this role, she focuses on ensuring quality standards and compliance within the organization. Based in Seattle, Washington, her work contributes to the operational integrity of Convoy, a company known for its innovative approach to freight logistics.
Previous Experience in Quality and Compliance
Before joining Convoy, Dianna held significant positions in the quality and compliance field. She worked at Turo as a Senior Quality Specialist from 2017 to 2019, where she was responsible for enhancing quality measures. Prior to that, she served as a Claims Associate at Turo from 2015 to 2017, gaining experience in claims management and customer service.
Background in Insurance Claims
Dianna has a robust background in the insurance industry, having worked at Progressive Insurance as a Claims Adjuster from 2010 to 2015. During her five years there, she developed expertise in claims processing and customer relations, which provided a strong foundation for her subsequent roles in quality assurance.
Education and Expertise
Dianna Nguyen earned her Bachelor of Science degree in Management Science from the University of California, San Diego, completing her studies from 2006 to 2010. This educational background has equipped her with analytical skills and knowledge relevant to her roles in quality and compliance across various industries.