India Garcia
About India Garcia
India Garcia is an Operations Team Lead at Convoy Inc, where she has worked since 2021. She has a background in customer service and safety management, with previous roles at Rover.com and Julep Beauty.
Work at Convoy
India Garcia has been serving as the Operations Team Lead at Convoy Inc since 2021. In this role, she is responsible for overseeing operational processes and ensuring efficiency within the team. Her leadership contributes to the company's mission of optimizing freight logistics and enhancing service delivery across the United States.
Experience at Rover.com
India Garcia worked at Rover.com in various capacities from 2016 to 2021. She began her tenure as a Customer Service Representative, progressing to roles such as Stay Support Lead in Trust and Safety and Trust and Safety Manager I. Her experience at Rover.com spanned five years, during which she focused on customer support and safety protocols.
Background in Customer Service
India Garcia has a strong background in customer service, having worked at Julep Beauty from 2011 to 2016. She held multiple positions including Hostess, Customer Service Lead, and Beauty Advisor. This experience provided her with valuable skills in customer interaction and team management.
Education and Early Career
India Garcia attended Issaquah High School from 2007 to 2010. Her early career included a brief stint as a Barista at Tully's Coffee in 2011. This initial experience in the service industry laid the groundwork for her future roles in customer-facing positions.