Joanne Barroga
About Joanne Barroga
Joanne Barroga is an Operations Specialist with extensive experience in marketing and customer engagement. She has a background in various roles across multiple organizations, including Amazon Web Services and Virginia Mason Medical Center, and holds a Bachelor's degree in Health Informatics from the University of Washington.
Work at Convoy
Joanne Barroga has been serving as an Operations Specialist at Convoy Inc since 2021. In this role, she focuses on optimizing operational processes and enhancing efficiency within the organization. Her contributions are aimed at supporting the company's logistics and transportation services, ensuring smooth operations in the fast-paced environment of the freight industry.
Previous Experience
Before joining Convoy, Joanne Barroga held various positions in different organizations. She worked at Amazon Web Services (AWS) as a Recruiting Coordinator for three months in 2021. Prior to that, she was a Bobbi Brown Consultant at Nordstrom from 2015 to 2016. Additionally, she served as a Supply Technician and Medical Insurance Biller at Virginia Mason Medical Center, and as a Medical Coder from 2019 to 2021.
Education and Expertise
Joanne Barroga has a diverse educational background. She studied at the University of Washington, earning a Bachelor's degree in Health Informatics and Health Information Management from 2016 to 2019. She also completed an Associate of Arts and Sciences degree at Bellevue College from 2014 to 2017. Furthermore, she attended the Euro Institute of Skincare, where she specialized in Aesthetician/Esthetician and Skin Care, achieving a vocational qualification from 2019 to 2020.
Marketing and Brand Initiatives
Joanne Barroga has demonstrated expertise in marketing and brand development. She played a key role in designing and launching brand initiatives for Joanne Exfoliates, which generated recognition and loyalty. Her experience includes managing cross-platform marketing strategies that significantly increased customer engagement and brand loyalty, as well as developing targeted communication strategies that contributed to business growth.
Customer Relationship Management
Joanne Barroga has a proven track record in establishing and maintaining positive relationships with customers. She utilizes effective online interactions and follow-up tactics to enhance customer satisfaction and retention. Her skills in leveraging key performance indicators have helped optimize marketing outcomes and improve social media consistency, further contributing to brand visibility.