Joseph Gray
About Joseph Gray
Joseph Gray is a Customer Experience Specialist at Convoy Inc in Seattle, Washington, where he has worked since 2021. He has a background in urban planning and community engagement, having held various roles in organizations focused on community development and outreach.
Work at Convoy
Joseph Gray has been employed at Convoy Inc as a Customer Experience Specialist since 2021. His role focuses on enhancing customer interactions and ensuring satisfaction within the logistics and transportation sector. Based in Seattle, Washington, he has contributed to the company's efforts to improve service delivery and customer engagement strategies.
Education and Expertise
Joseph Gray holds a Master of Urban Planning (MUP) from the University of Washington, where he studied from 2018 to 2020. His academic focus included City/Urban, Community and Regional Planning, and Urban Design. He also completed a Bachelor's Degree in Urban Studies/Affairs at the University of Rochester from 2016 to 2018, where he crafted an interdisciplinary major in Urban Studies. His educational background equips him with a comprehensive understanding of urban design and community engagement.
Background
Joseph Gray has a diverse professional background, having worked in various roles that emphasize community engagement and urban planning. Prior to his current position at Convoy, he served as an Administrative and Communications Assistant at the South Florida Community Development Coalition. His experience also includes positions as an Outreach Coordinator at New York YIMBY and as a Community Outreach Intern with the City of Bellevue, among others.
Achievements
During his academic career, Joseph Gray developed a community engagement plan for the City of Bellevue. His thesis project involved collaboration with local entities to propose a public art project and implement a youth engagement plan. He has also worked with the City of Rochester to implement community engagement methods in planning and policymaking, focusing on equity and accessibility.
Professional Experience
Joseph Gray's professional experience includes various internships and roles that have shaped his expertise in urban planning and community outreach. He has worked as an Accessibility Research Intern for the City of Rochester, a Neighborhood & Business Development Intern, and a Course Instructor at the University of Washington. His roles have consistently involved community engagement and planning, highlighting his commitment to urban development.