Joya Davies, MBA
About Joya Davies, MBA
Joya Davies, MBA, serves as a Benefits Analyst, where she leads training sessions on compliance and benefits processes, and collaborates with payroll and HRIS experts. She has a diverse background in human resources and operations, with experience at Convoy Inc., Marriott International, and other organizations.
Current Role as Benefits Analyst
Joya Davies currently serves as a Benefits Analyst at Convoy Inc, a position she has held since 2022. In this role, she develops and leads training sessions for managers and cross-functional partners, focusing on compliance and benefits processes. She collaborates with payroll and HRIS experts to ensure the accurate setup and deduction of health benefit plan premiums and retirement deferrals. Additionally, she oversees wellness programs that include various services such as fertility support, behavioral health, medical telehealth, and backup care for dependents.
Previous Experience at Convoy Inc
Prior to her current role, Joya Davies held multiple positions at Convoy Inc. She worked as an Operations Associate from 2019 to 2020 and as a Human Resource Coordinator from 2020 to 2021. Following that, she served as a Benefits Coordinator from 2021 to 2022. Her experiences in these roles provided her with a comprehensive understanding of operational and human resource functions within the organization.
Educational Background
Joya Davies earned her Master of Business Administration (MBA) from LSU Shreveport, completing her studies from 2020 to 2022. Prior to her MBA, she obtained two Bachelor's Degrees from Georgia State University, one in Managerial Science and another in Marketing, both achieved between 2014 and 2018. This educational background has equipped her with the knowledge and skills necessary for her career in benefits analysis and human resources.
Professional Experience in Hospitality and Retail
Before transitioning into her roles at Convoy Inc, Joya Davies gained valuable experience in the hospitality and retail sectors. She worked as a Front Desk Representative and Rooms Controller at The Westin Peachtree Plaza in Atlanta from 2017 to 2019. Additionally, she served as a Retail Sales Associate at Gap Inc./Banana Republic from 2015 to 2017. These positions helped her develop strong customer service and operational skills.
Skills and Responsibilities
In her current role, Joya Davies manages leave of absence and ADA accommodation cases, ensuring accurate data across multiple systems. She facilitates the interactive process with stakeholders and reviews discrepancy reports from vendors weekly to troubleshoot enrollment issues. Her responsibilities emphasize her attention to detail and commitment to compliance with government regulations.