Juliana Mc Kinney
About Juliana Mc Kinney
Juliana McKinney is a Customer Experience Specialist at Convoy Inc, with a background in customer relations and sales. She holds a Bachelor of Arts in Communications from the University of Washington and has experience in various roles across multiple companies in the Greater Seattle Area.
Current Role at Convoy
Juliana Mc Kinney currently serves as a Customer Experience Specialist at Convoy Inc. She has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and support. Her role involves engaging with customers to address their needs and improve their overall experience with the company.
Previous Experience at Era Living
Before joining Convoy, Juliana worked at Era Living as a Community Relations Associate from 2020 to 2021. During her time in Bellevue, Washington, she focused on building relationships within the community and supporting the organization's outreach efforts.
Educational Background
Juliana Mc Kinney studied at the University of Washington, where she earned a Bachelor of Arts in Communications and a Minor in Diversity from 2016 to 2020. This educational background provided her with a strong foundation in effective communication and an understanding of diverse perspectives.
Experience in Retail and Customer Service
Juliana has extensive experience in retail and customer service. She worked as a Certified Fitter and Sales Associate at Nordstrom from 2018 to 2020, and held sales associate positions at EXPRESS and Anthropologie in 2017 and 2018, respectively. These roles equipped her with skills in customer engagement and sales strategies.
Internship at RippleMatch
In addition to her retail experience, Juliana completed a Leadership Development Internship at RippleMatch from 2019 to 2020. This internship allowed her to gain insights into leadership practices and organizational development within a professional setting.