Katie West, Lssgb
About Katie West, Lssgb
Katie West is an Associate Program Manager at Convoy Inc, where she has worked since 2021. With a background in logistics and operations, she has held various roles at Amazon and the US Army, contributing to process optimization and change management.
Work at Convoy
Katie West has been serving as an Associate Program Manager at Convoy Inc since 2021. In this role, she has contributed to various projects aimed at improving operational efficiency. Prior to her current position, she worked as a Senior Risk Specialist at Convoy from 2020 to 2021. During her tenure, she developed a labor model based on a time study with vendor agents, which focused on optimizing staffing and minimizing process waste. Her experience at Convoy reflects her commitment to enhancing operational processes within the organization.
Previous Experience at Amazon
Katie West has held multiple positions at Amazon, showcasing her versatility in program management and logistics. She worked as a Program Administrator in Operational Excellence from 2019 to 2020 and as an Assistant Shift Manager in Logistics from 2018 to 2019. Additionally, she served as a Shift Lead from 2017 to 2018. Throughout her time at Amazon, she implemented a change management process for vendor agents, which improved process execution and feedback mechanisms.
Education and Expertise
Katie West studied at Southern New Hampshire University, where she earned a Bachelor's degree in Operations Management and Project Management from 2018 to 2021. She also attended Central Texas College, achieving a focus in General Studies from 2015 to 2016. Furthermore, she completed training at the United States Army Quartermaster School, specializing in Automated Logistics from 2014 to 2015. Her educational background supports her expertise in program management and operational efficiency.
Military Background
Katie West served in the US Army as an Automated Logistical Specialist from 2014 to 2017. During her service, she gained valuable experience in logistics and supply chain management. This military background has contributed to her skills in operational excellence and program management, which she has applied in her subsequent roles in the private sector.
Early Career and Other Roles
Before her roles in program management and logistics, Katie West worked in various positions that provided her with a diverse skill set. She was a Sales Associate at The Home Depot for five months in 2014 and worked as a Receptionist at Empower HR Consulting for two months in 2011. These early career experiences helped her develop customer service and administrative skills that have been beneficial in her later roles.