Larry Webb
About Larry Webb
Larry Webb serves as the Operations Team Lead at Convoy Inc., where he focuses on process improvement and data-driven efficiency enhancements. With a diverse background in sales and management, he has over a decade of experience in the automotive industry and has been with Convoy since 2021.
Work at Convoy
Larry Webb has served as the Operations Team Lead at Convoy Inc. since 2021. In this role, he focuses on process improvement and development, leveraging data to enhance operational efficiency and customer experience. He actively tests and provides feedback on operational processes for new programs and customers. Additionally, he assists the Operations Manager with staffing, training, scheduling, and reward/recognition programs. His responsibilities also include ongoing evaluation and improvement of processes and procedures, as well as collaborating with Supply and Demand teams to implement action plans for various accounts and company initiatives.
Previous Experience
Before joining Convoy Inc., Larry Webb held several positions at CarMax. He worked as an Internet Sales Specialist from 2016 to 2018, followed by a role as Senior Specialist in Sales from 2018 to 2019. He then served as Customer Service Team Lead from 2019 to 2021. Prior to his time at CarMax, he was employed at Easterns Automotive Group as a Sales/Finance Manager and General Manager from 2009 to 2015. This diverse experience in sales and customer service has contributed to his operational expertise.
Education and Expertise
Larry Webb earned a Bachelor of Science (B.S.) degree in Athletic Training/Trainer from Frostburg State University, where he studied from 2001 to 2005. His educational background provides a foundation for his analytical skills and focus on process improvement. His expertise in operations management is evident in his current role at Convoy Inc., where he applies data-driven strategies to enhance efficiency and customer satisfaction.
Background
Larry Webb has a diverse professional background that spans various roles in the automotive and logistics industries. His career began at Easterns Automotive Group, where he spent six years in management positions. He then transitioned to CarMax, where he developed his skills in sales and customer service over a period of five years. Since 2021, he has been contributing to Convoy Inc., focusing on operational excellence and process enhancement.