Matthew Barrett
About Matthew Barrett
Matthew Barrett is a Manager of Operations and Customer Experience at Convoy Inc, where he has worked since 2021. He has a diverse background in project management and supply chain operations, having held positions at companies such as Flexport, The Walt Disney Company, Williams-Sonoma, and Macy's.
Current Role at Convoy
Matthew Barrett serves as the Manager of Operations and Customer Experience at Convoy Inc. since 2021. In this role, he has contributed to the development of customer experience strategies, focusing on enhancing operational efficiency and customer satisfaction. His responsibilities include overseeing operational processes and integrating customer feedback into the company's strategies.
Previous Experience at Flexport
Before joining Convoy, Matthew Barrett worked at Flexport as a Project Management Implementation contractor for three months in 2021. During his tenure, he mentored junior team members in project management techniques, contributing to the overall effectiveness of the team and project outcomes.
Background at The Walt Disney Company
Matthew Barrett held a contract position as a Project Manager for Global Consumer Products at The Walt Disney Company in 2021 for five months. In this role, he utilized analytics to drive business restructuring efforts, focusing on improving operational processes and product offerings.
Education and Expertise
Matthew Barrett holds a Master's degree in Business Administration and Management from the University of Georgia - Terry College of Business, completed in 2017. He also earned a Master's degree in Business, Management, Marketing, and Related Support Services from the University of Florida in 2013. Additionally, he obtained a Bachelor of Science in Political Science and Government from the University of Florida in 2012.
Career Progression and Achievements
Matthew Barrett has a diverse career history, including roles at Macy's, Williams-Sonoma, Inc., and AT&T. At Macy's, he played a key role in integrating customer feedback into operational strategies and served as a Project Manager for Order Processing and Vendor Operations. At Williams-Sonoma, he implemented process improvements that enhanced supply chain efficiency, demonstrating his ability to drive operational success.