Max Mc Daniel
About Max Mc Daniel
Max McDaniel is a Senior IT Applications Analyst specializing in People Systems at Convoy Inc, where he has worked since 2019. He has a background in application administration and customer experience, and he holds a Bachelor of Arts in Contemporary Literature from the University of California, Santa Cruz.
Work at Convoy
Max Mc Daniel has been employed at Convoy Inc since 2019. He currently holds the position of Sr. IT Applications Analyst, People Systems, a role he has occupied since 2021. Prior to this, he served as Associate IT Program Manager for five years. His responsibilities include maintaining the applications infrastructure and enhancing the user community's experience. He also worked as Sr. Applications Analyst, Customer Experience, from 2019 to 2021, contributing to the overall customer experience at Convoy.
Previous Experience at Rover.com
Before joining Convoy, Max Mc Daniel worked at Rover.com for two years as an Application Administrator from 2017 to 2019. He also held the position of Customer Experience Lead from 2015 to 2017. In these roles, he focused on improving application performance and enhancing customer interactions, contributing to the overall effectiveness of the company's services.
Education and Expertise
Max Mc Daniel studied at the University of California, Santa Cruz, where he earned a Bachelor of Arts in Contemporary Literature, graduating cum laude in 2009. He also attended Glasgow University for one year from 2007 to 2008. His educational background provides him with a strong foundation in understanding human interactions, which he applies in his professional roles.
Background
Max Mc Daniel has a diverse professional background that includes roles in IT applications and customer experience. His career spans several years in the technology and service industries, where he has developed a keen interest in understanding human interactions and the importance of outreach. His experience reflects a balance between creating tangible systems and grasping abstract concepts.