Michael Williams, Arm
About Michael Williams, Arm
Michael Williams is a Senior Claims and Insurance Specialist at Convoy Inc, with a background in claims resolution and account management across various insurance companies. He holds a Bachelor of Arts in Business Administration with a focus on Marketing from Eastern Washington University.
Work at Convoy
Michael Williams holds the position of Senior Claims and Insurance Specialist at Convoy Inc. He has been with the company since 2019, contributing to the management and resolution of claims within the organization. His role involves overseeing insurance processes and ensuring compliance with industry standards. Williams utilizes his extensive background in claims management to enhance operational efficiency and support the company's objectives.
Previous Experience in Insurance
Prior to joining Convoy, Michael Williams worked at Liberty Mutual Insurance as a Claims Resolution Specialist III from 2016 to 2019. In this role, he focused on attorney-represented bodily injury claims, applying his expertise to resolve complex cases. Before Liberty Mutual, he served as a Senior Account Executive at Allstate for one year in the Greater Seattle Area, where he managed client accounts and insurance policies.
Background in Financial Services
Michael Williams began his career in the financial services sector at Springleaf Financial Services. He worked as a Financial Representative from 2011 to 2013, followed by a promotion to Assistant Manager, a position he held from 2013 to 2015. His experience in financial services provided him with a strong foundation in customer relations and financial management, which he later applied to his roles in the insurance industry.
Education and Expertise
Michael Williams earned a Bachelor of Arts in Business Administration with a focus on Marketing from Eastern Washington University. His academic background equips him with the knowledge and skills necessary for effective claims management and customer service in the insurance sector. This educational foundation supports his professional endeavors and enhances his ability to navigate the complexities of claims and insurance processes.