Nicholas Saul
About Nicholas Saul
Nicholas Saul is a Team Lead in Operations at Convoy Inc, focusing on empowering team members to improve customer service experiences. He has extensive experience in the hospitality industry, having held various management positions at notable hotels such as Provenance Hotels and Hyatt Hotels Corporation.
Work at Convoy
Nicholas Saul has been serving as Team Lead in Operations at Convoy Inc since 2021. In this role, he focuses on empowering team members to improve customer service experiences. His leadership style emphasizes tackling challenges and celebrating successes, which contributes to a positive work environment and enhances operational efficiency.
Previous Experience in Hospitality
Before joining Convoy, Nicholas Saul held various positions in the hospitality industry. He worked as Front Office Manager at Provenance Hotels from 2015 to 2017 and as Assistant Front Office Manager at Hyatt Hotels Corporation from 2010 to 2012. His experience also includes roles as Guest Services Supervisor at Four Seasons Hotels and Resorts and as Director of Rooms at Provenance Hotels from 2017 to 2020.
Leadership Roles in Hospitality
Nicholas has held several leadership positions in hospitality. He served as Assistant General Manager at Interstate Hotels & Resorts from 2020 to 2021 and as Executive Housekeeper at Columbia Hospitality from 2014 to 2015. His roles have consistently involved enhancing customer service and operational effectiveness.
Education and Expertise
Nicholas Saul studied at Cuesta College, where he achieved a degree in Business. His educational background, combined with extensive experience in the hospitality sector, has equipped him with the skills necessary for effective team leadership and operational management.