Samantha Miner
About Samantha Miner
Samantha Miner is a Senior Quality and Compliance Specialist at Convoy Inc, where she utilizes Microsoft Suites and Salesforce to enhance project management and streamline processes. She holds a Bachelor of Business Administration from the University of Washington and has a diverse work history that includes roles in sales, marketing, and support.
Work at Convoy
Samantha Miner has been employed at Convoy Inc as a Senior Quality and Compliance Specialist since 2019. In this role, she assists Sales Representatives in project management, ensuring that projects remain on schedule and that deliverables meet deadlines. She utilizes Salesforce to provide the Sales team with necessary data and to log customer information. Additionally, she collaborates with broker firms and clients to deliver timely and accurate services. Samantha is also responsible for updating processes and best practices to enhance organizational efficiency.
Education and Expertise
Samantha Miner earned a Bachelor of Business Administration (B.B.A.) from the University of Washington, where she studied Marketing, Human Resource Management, and Sales from 2013 to 2017. Prior to her university studies, she completed her high school education at North Thurston High School from 2009 to 2013. Her educational background provides her with a solid foundation in business principles and practices relevant to her current role.
Professional Background
Before joining Convoy, Samantha held several positions that contributed to her professional development. She worked as a Marketing Intern at the University of Washington Intercollegiate Athletics from 2015 to 2016. Following that, she served as a Sales Specialist at Pandora for five months in 2016, and as a Sales Support Coordinator at Unum from 2017 to 2019. Additionally, she gained experience as a Teaching Assistant at the University of Washington and as a Marketing Assistant at Extra Mile Marketing during 2016 and 2017.
Previous Roles and Responsibilities
Samantha's early work experience includes a role as a Residential Hall Desk Host at the University of Washington from 2014 to 2015 and as a Lifeguard/Swim Instructor at the YMCA from 2012 to 2013. These positions helped her develop customer service skills and the ability to manage responsibilities in diverse environments. Her varied roles have equipped her with a broad skill set applicable to her current position in quality and compliance.