Peter Fitzgerald
About Peter Fitzgerald
Peter Fitzgerald is a Senior Business Systems Analyst at Cooke Inc., where he has worked since 2019. He previously held various roles at DealerMine CRM and the Government of New Brunswick, contributing significantly to the growth of DealerMine CRM during its startup phase.
Work at Cooke
Peter Fitzgerald has been employed at Cooke Inc. as a Senior Business Systems Analyst since 2019. In this role, he is part of a Business Analyst Team that focuses on creating and maintaining an operating plan to achieve the strategic vision and operating platform for the company. He interfaces with key business stakeholders, solution providers, and project teams to gather requirements and perform solution discovery. Fitzgerald also coordinates user acceptance testing and creates essential artifacts such as scope documents, use cases, and business process mapping diagrams for cross-functional projects.
Previous Experience at DealerMine CRM
Prior to his current role, Peter Fitzgerald worked at DealerMine CRM for 17 years, from 2000 to 2017. He held the position of Business Support Manager before transitioning to Senior DevOps Analyst from 2017 to 2019. During his tenure, he played a key role in the startup stages of DealerMine CRM, contributing to its growth into a major CRM software company serving automotive dealerships across North America.
Career at Government of New Brunswick
Peter Fitzgerald served as a Case Manager at the Government of New Brunswick for 11 months in 1998 to 1999. This role provided him with experience in managing cases and engaging with various stakeholders within the public sector, further enhancing his analytical and problem-solving skills.
Education and Expertise
Peter Fitzgerald studied at the University of New Brunswick, where he earned a Bachelor of Business Administration (BBA) from 1992 to 1997. He also attended the Information Technology Institute in Moncton, NB, achieving an Applied Information Technology (AIT) qualification from 1999 to 2000. His educational background equips him with a strong foundation in both business and technology, which he applies in his current role.