Stephen Agnew
About Stephen Agnew
Stephen Agnew is a Senior IT Architect with extensive experience in managing complex IT environments and implementing automation solutions. He has worked in various roles across multiple companies, including Cooke Inc. and JD Irving, and possesses strong expertise in server provisioning and maintenance.
Current Role at Cooke Inc.
Stephen Agnew serves as a Senior IT Architect at Cooke Inc., a position he has held since 2022. In this role, he manages a complex Cisco Unified Communications environment that supports over 3,000 technology users across 10 countries and more than 80 companies. His responsibilities include ensuring the system meets the unique business use cases of each company, contributing to the overall efficiency and effectiveness of IT operations.
Previous Experience at Cooke Inc.
Prior to his current role, Stephen Agnew held several positions at Cooke Inc. He worked as a Technical Support specialist from 2015 to 2017, followed by a role as a Collaboration Analyst from 2017 to 2019. He later advanced to Senior Collaboration Analyst from 2019 to 2022. Throughout these roles, he implemented automation and scripting solutions using various programming languages, enhancing IT processes and workflows within the organization.
Education and Certifications
Stephen Agnew studied Network and System Administration at New Brunswick Community College (NBCC), where he achieved IT - Network Support certification from 2013 to 2014. He also holds a Recording Arts Masters Diploma from The Centre for Arts and Technology, obtained between 2004 and 2006. Additionally, he possesses a Cisco certification as a collaboration expert and has experience with Avaya and Teams Phone System.
Technical Skills and Expertise
Stephen Agnew has extensive expertise in provisioning and maintaining both Windows and Linux servers, utilizing vSphere. His strong background in IT includes A/V maintenance and troubleshooting, which contributes to efficient system operations. He is proficient in multiple programming languages, including Python, PHP, PowerShell, VB, JavaScript, and HTML, which he has used to implement automation solutions.
Early Career Background
Stephen Agnew began his career as a Personal Banking Representative at CIBC from 2011 to 2013. He also worked at The Source as Senior Staff from 2002 to 2006. These early roles provided him with foundational experience in customer service and technical support, which he later applied in his IT-focused positions.