Ciara Segerlin Robbins
About Ciara Segerlin Robbins
Ciara Segerlin Robbins is a Customer Success Manager at Cooleaf, a position she has held since 2021. She has a diverse professional background, including roles in brand strategy and outreach at Loebsack & Brownlee, PLLC, and sales at Victoria's Secret.
Work at Cooleaf
Ciara Segerlin Robbins has been serving as a Customer Success Manager at Cooleaf since 2021. In this role, she focuses on enhancing customer satisfaction and engagement. Her responsibilities include managing client relationships and ensuring that customers derive maximum value from Cooleaf's offerings. Her tenure at Cooleaf has lasted for three years, during which she has contributed to the company's customer success initiatives.
Previous Experience
Prior to her role at Cooleaf, Ciara worked at Loebsack & Brownlee, PLLC in various capacities. She started as a Brand Ambassador from 2017 to 2018, followed by a position as Brand Strategist & Outreach Coordinator from 2018 to 2019. Ciara then served as Wellness & Outreach Manager from 2019 to 2021. Her experience at Loebsack & Brownlee involved promoting the brand and managing outreach efforts.
Early Career at Victoria's Secret
Ciara began her career as a Sales Associate at Victoria's Secret in Concord, North Carolina, where she worked from 2013 to 2015. In this role, she was responsible for assisting customers, managing sales transactions, and maintaining store presentation. This position helped her develop foundational skills in customer service and retail operations.
Education and Expertise
Ciara Segerlin Robbins studied at the University of North Carolina at Charlotte, where she earned a degree in Kinesiology and Exercise Science. Her studies spanned from 2013 to 2018, focusing on the principles of exercise science. This educational background provides her with a solid understanding of health and wellness, which she has applied in her professional roles.