Jessica White
About Jessica White
Jessica White serves as the Senior Director of Customer Success at Cooleaf, where she has worked since 2021. With over a decade of experience in program design and a strong background in wellness management, she focuses on innovative solutions and growth strategies.
Current Role at Cooleaf
Jessica White serves as the Senior Director of Customer Success at Cooleaf, a position she has held since 2021. In this role, she focuses on building innovative solutions and growth strategies that enhance financial sustainability and community benefit. Her leadership is characterized by a commitment to empowering her team and fostering talent development.
Previous Experience at Cooleaf
Prior to her current role, Jessica worked at Cooleaf as the Director of Customer Success from 2020 to 2021. During her tenure, she contributed to the company's customer engagement strategies and helped enhance the overall customer experience.
Professional Background
Jessica has a diverse professional background in wellness and customer success. She worked at Good Measure Meals as the Corporate and Community Wellness Manager from 2010 to 2011 and later served as Senior Vice President from 2011 to 2019. Additionally, she held the position of Director of Member Services/Corporate Wellness at Plus One, an Optum Company, from 2009 to 2010.
Educational Qualifications
Jessica holds a Bachelor of Science degree from the Georgia Institute of Technology, where she studied Psychology with a Certificate in Exercise Physiology from 2001 to 2005. She furthered her education at Oregon State University, earning a Master of Science in Exercise and Sport Science from 2005 to 2007. During her time at Oregon State, she also served as a Graduate Assistant.
Skills and Expertise
With over a decade of experience in program design, implementation, and evaluation, Jessica specializes in data analytics and visualization. She utilizes these skills to develop business strategies and support cases. Her focus on designing systems that empower teams reflects her commitment to fostering growth and innovation within her professional environment.