Carolina Pinett
About Carolina Pinett
Carolina Pinett serves as the Renewals Team Lead at Copado, a position she has held since 2023. With a background in sales support and client services, she has accumulated extensive experience in various roles across multiple organizations.
Work at Copado
Carolina Pinett currently serves as the Renewals Team Lead at Copado, a position she has held since 2023. In this role, she is responsible for overseeing the renewals process and ensuring customer satisfaction. Prior to her current position, she worked as a Renewals Manager at Copado from 2021 to 2023, where she focused on managing customer relationships and driving renewal rates. Her experience at Copado spans over three years, contributing to her expertise in customer success and renewals.
Education and Expertise
Carolina Pinett is pursuing a Bachelor's degree in Marketing from Universidad de Murcia, which she began in 2016. She also completed an Executive Master in Leadership and Coaching at EAE Business School from 2021 to 2022. Additionally, she holds a Licentiate degree in Marketing from UTH. Her educational background equips her with a strong foundation in marketing principles and leadership skills, which she applies in her professional roles.
Background
Carolina Pinett has a diverse professional background with experience in various roles and organizations. She worked at KM2 Solutions in Honduras, where she held multiple positions, including Client Services Manager and Client Operations Manager, from 2013 to 2016. She also served as a Senior Program Manager at KM2 Solutions from 2012 to 2013. In 2019, she joined Achieve - Less Time, Less Money, Same Degree Online, where she held several roles, including Director of Admissions and Sales Support Supervisor.
Professional Experience
Carolina Pinett has accumulated significant experience in customer service and sales support throughout her career. At Achieve - Less Time, Less Money, Same Degree Online, she worked as a Sales Support Manager and later as a Sales Support Supervisor in 2019. Her roles at KM2 Solutions involved managing client operations and services, contributing to her comprehensive understanding of client management and operational efficiency.