Connie Das
About Connie Das
Connie Das is a Senior Customer Success Manager for Enterprise at Copado, with a background in Marketing and Supply Chain from Central Michigan University. She has extensive experience in customer success and account management across various companies in the software and healthcare sectors.
Current Role at Copado
Connie Das currently holds the position of Senior Customer Success Manager - Enterprise at Copado. She has been in this role since 2023. In her capacity, she focuses on enhancing customer satisfaction and ensuring successful implementation of Copado's solutions for enterprise clients.
Previous Experience in Customer Success
Connie Das has extensive experience in customer success management. Prior to her current role, she worked at FourKites, Inc. as a Customer Success Manager from 2018 to 2021. She also served as a Strategic Customer Success Manager at FourKites for a brief period in 2021. Additionally, she held the position of Senior Customer Success Manager at Outcome Health for seven months in 2017.
Professional Background in Marketing and Healthcare
Connie Das has a professional background that encompasses both marketing and healthcare sectors. She worked at BluJay Solutions in various marketing roles, including Event Marketing Coordinator and Field Marketing Lead - North America. Her experience in healthcare includes her role at Outcome Health, where she focused on customer success.
Education and Expertise
Connie Das earned her Bachelor's Degree in Marketing and Supply Chain from Central Michigan University, studying from 2001 to 2006. She possesses expertise in Software as a Service (SaaS) and Customer Relationship Management (CRM), along with strong skills in Operations Management and Account Management.
Career Progression and Roles
Connie Das has held various roles throughout her career, beginning as a Key Account Manager at C.H. Robinson from 2007 to 2014. She transitioned to BluJay Solutions, where she worked in multiple capacities, including Account Development Consultant and Event Marketing Coordinator. Her career also includes significant experience in customer success at FourKites, Inc. and Outcome Health.