Jacqueline Wu
About Jacqueline Wu
Jacqueline Wu is a Renewals Manager at Copado, where she manages renewals for Enterprise and Public Sector customers. She has a background in event coordination and business development, having worked at Big Night Restaurant Group and Talkdesk prior to her current role.
Work at Copado
Jacqueline Wu currently serves as a Renewals Manager at Copado, a position she has held since 2023. In this role, she manages renewals for both Enterprise and Public Sector customers, ensuring customer satisfaction and retention. Prior to her promotion, she worked as a Renewals Specialist at Copado from 2022 to 2023, where she developed her expertise in customer renewals and relationship management. Her transition from Specialist to Manager reflects her growing responsibilities and contributions within the company.
Previous Experience at Big Night Restaurant Group
Jacqueline Wu worked at Big Night Restaurant Group in various roles from 2018 to 2020. Initially, she served as an Event Coordinator and Floor Manager for seven months in 2018, where she was responsible for coordinating events and managing floor operations in the San Francisco Bay Area. Following this, she took on the role of Event Manager from 2019 to 2020 for nine months, further enhancing her skills in event management and customer service.
Experience at Talkdesk
Jacqueline Wu was employed at Talkdesk as a Business Development professional from 2021 to 2022. During her seven-month tenure, she focused on developing business opportunities and fostering client relationships in a remote work environment. This experience contributed to her skills in sales and customer engagement, which she later applied in her roles at Copado.
Education and Expertise
Jacqueline Wu earned her Bachelor of Arts degree in Child and Adolescent Development from San Francisco State University, where she studied from 2013 to 2017. This educational background provided her with a foundation in understanding developmental processes, which may inform her approach to customer relations and management in her professional roles.