James Simpson
About James Simpson
James Simpson is a Senior Business Analyst at Copado, with extensive experience in Salesforce CRM management and implementation. He has worked in various roles across organizations such as Fonteva, ACI Worldwide, and BBC Worldwide, demonstrating expertise in project management and business intelligence analysis.
Work at Copado
James Simpson currently serves as a Senior Business Analyst at Copado, a position he has held since 2023 in England, United Kingdom. In this role, he demonstrates expertise in Copado DevOps and Copado Robotic Testing. He also acts as a Scrum Lead and Project Lead, utilizing Atlassian tools such as Jira and Confluence. His responsibilities include operational planning, methodology development, and leading user story requirement gathering and grooming to facilitate changes in Copado's Salesforce instance.
Previous Experience
Before joining Copado, James Simpson worked in various roles that contributed to his expertise in Salesforce and business analysis. He served as a Senior Implementation Consultant at Fonteva from 2017 to 2021 in London, United Kingdom. Prior to that, he was a Salesforce CRM Manager at ACI Worldwide for one year in 2013-2014 and at ShipServ for two years from 2015 to 2017. He also worked as a Salesforce CRM Administrator at BBC Worldwide from 2010 to 2013 and as an HR Administrator at the University of British Columbia from 2008 to 2009.
Education and Expertise
James Simpson holds a Bachelor of Arts in English Literature from The University of British Columbia. He has also studied Theatre Studies at Tooba Physical Theatre School, completing a Year One Intensive program. Since 2015, he has achieved certification as a Salesforce Administrator. His expertise includes Salesforce solution design, project management, implementation for various organizations, and business intelligence analysis and reporting.
Skills in Business Analysis
James Simpson possesses skills in business-to-business sales and account management. He specializes in business intelligence analysis and reporting, which supports data-driven decision-making within organizations. His experience in operational planning and methodology development enhances his ability to lead projects effectively. He has a strong background in Salesforce, which is integral to his roles in various organizations.