Janelle Cruz
About Janelle Cruz
Janelle Cruz is an Information Technology Manager at Copado, where she has worked since 2022. She has extensive experience in managing SaaS applications, implementing security controls, and leading cross-functional teams.
Work at Copado
Janelle Cruz has been serving as the Information Technology Manager at Copado since 2022. In this role, she oversees various IT operations and initiatives, contributing to the company's focus on enhancing its SaaS offerings. Her responsibilities include managing technology infrastructure and ensuring the security and compliance of IT systems.
Previous Experience at Apple Inc
Before joining Copado, Janelle Cruz worked at Apple Inc as a Lead Creative from 2008 to 2014. During her six years at Apple, she was involved in various projects that required innovative solutions and creative problem-solving skills, contributing to the company's reputation for excellence in technology and design.
Experience at Esri
Janelle Cruz held the position of Service Delivery Team Lead at Esri from 2019 to 2022. In this role, she managed service delivery operations, focusing on optimizing processes and enhancing customer satisfaction. Her leadership in this position contributed to the effective management of IT services within the organization.
Background in IT Management
Janelle Cruz has extensive experience in IT management, having worked as an IT Manager at Idyllwild Arts Foundation for eight months in 2019. She also served as a Systems Analyst at Milken Community High School from 2014 to 2016. Her background includes managing SaaS applications and optimizing IT infrastructure across various organizations.
Expertise in Security and Compliance
Janelle Cruz is recognized for her expertise in implementing security controls and ensuring compliance within IT environments. Her experience includes leading cross-functional teams to develop collaborative frameworks and managing budgets effectively to deliver cost-effective solutions in technology management.